Cancellation and Refund Policy

This policy applies to the following programs:

• Pre-School
• Hockey Buddies

Payment Deadlines

Payments are due in full by October 1 annually for Fall sessions.

Payments are due in full by January 1 annually for Winter sessions.

Any invoices unpaid at this date will be cancelled and the spot offered to another skater.

Refund Policy

Cancellation prior to the payment deadline will be completed and a full refund given with no penalty.

Cancellation after the payment deadline but prior to the start of the program will be completed and a refund will be given less an administrative fee of $25.

Program Cancellation

Refunds will be issued if the program is cancelled before commencement or if we cancel the program while in progress due to unforeseen circumstances.

Cancellation Due to Injury or Illness

Refund requests for the rest of the season due to illness or injury or other medical reason that would prevent the skater from continuing must be accompanief by a doctor's note. Please note that the refund will be prorated to account for all attended sessions, an an administrative fee of $25 will be applied. This must be requested within 30 days of absence.

Cancellation Due to Unforseen Circumstances

Refund requests for the rest of the season due to unforseen circumstances including (but not limited to) moving, schedule changes, school changes, etc. will be given in the form of an account credit for future sessions. Please note that the refund will be prorated to account for all attended sessions, an an administrative fee of $25 will be applied. This must be requested within 30 days of absence.

Refunds for Missed Classes

We do not offer refunds for missed classes, and do not offer makeup sessions for missed classes.

Please allow 5 business days for receipt of all eligible refunds